Customer Service

We are here to answer any questions you may have.

Please contact us for any of the following:

  • Pre-sales questions
  • Inventory Status
  • Production, build times or lead times
  • Billing Questions
  • Order Updates
  • Damaged or Missing Parts
  • Returns or Exchanges

Phone: (602) 569-9334

Lead Time & Production

All products are carefully crafted to ensure a perfect fit! Production times can vary and during our busy season can be 3-5 business days. Our products are built with care and quality in mind. Should we fail to meet your expectations, please email us so we can make it right.

If you are in a hurry to receive your order, it may be possible to expedite your order for an additional charge. Please call (602) 569-9334 or Toll Free 1+833-405-2105 to make arrangements.

Shipping & Delivery

All domestic shipments are shipped via UPS, USPS, or FedEx. We will provide tracking numbers when possible.

All International shipments are shipped via UPS, typically UPS worldwide or UPS Standard. The receiver is responsible for all duties and fees. Any large International shipments may ship via freight. The receiver is responsible for any taxes, duties and fees associated with the shipment.

For customers wishing to use their own shipping provider please call the office toll free within the U.S. at (833) 405-2105, or +1-602-569-9334, to place your order.

Privacy & Security

When it comes to security, we do not take it lightly. Our site is secured with 2048 bit signatures and 128/256 bit encryption. Our SSL root certificate is embedded in all major browsers and devices and trusted by 99.9% of the internet population.

You can check real time verification of our credentials and warranty by hovering your mouse over the seal below.

Sun-Foil Aircraft Sunscreens, Inc. does not share or sell any information that is collected during the checkout or account creation process (name/address/phone number/email address). No credit card information is ever stored on our server.

Please refer to our complete Privacy Policy here.

Payment, Pricing & Promotions

Sun-Foil Aircraft Sunscreens, Inc. accepts all major credit cards (Visa, M/C, AMEX, Discover). All pricing is subject to change. We will not be held liable for any pricing errors, including shipping, that may occur on the website. Although we strive hard to eliminate any errors, we are human and mistakes do happen.

Returns & Exchanges

All sales are final.

If you receive a damaged product, immediately note the damage with the shipping company upon delivery. Please take pictures of the packaging and product and email us:

We does not accept returns or exchanges on any custom made parts.

Account Information

Your account information can be changed or updated at anytime by logging into your account here.

Customer Gallery

We would welcome photos of your plane with your new Sun-Foil Sunscreens installed to use in our website gallery and promotional materials. Please feel free to email jpg images to or text them to 602-510-6974.